Step.2 Creating a Chatbot


This article describes how to create a chatbot.

1. Creating a Chatflow

Log in to the LITTLE HELP CONNECT administration page and select "Chatflow" from the "Conversations" menu.

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Create a new chatflow by clicking the "Create chatflow" button in the upper right corner. Specify the account created in Step.1 for the "Connection accounts.

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2. Trigger settings

Drag and drop the "Receive message" trigger from the "Choose a trigger" menu on the left side of the page onto the center canvas.

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Set the trigger to "Equal to Message: Test" and save.

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3. Action settings

Drag and drop the "Send message" trigger from the "Choose an action" menu on the left side of the page onto the center canvas.

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Connect the "Receive message" trigger with the "Send message" action.

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In the action, set "Message 1: Hello!" and save it.

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Finally, activate the chatflow by pressing the toggle button in the upper right corner.

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Send a message to the LINE Official Account saying "Test" and if it replies "Hello!" the setup is successful.

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4. Question action settings

Add an "Ask question" action from the "Choose an action" menu and connect it after the "Send message" action.

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In the action "Question message: Tell me! " set "Buying Role" as the Update property and save it. You can change the button's color to your preferred color by specifying the color of your choice.

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Send a message "Test" to the official LINE account. Tap any button from the choices returned in the response.

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Open the HubSpot LINE contact and if the property "Buying Roles" is set to the value you selected, you have succeeded.

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Step.3 Segment Messaging