更新日：2024/4/8
What is LINE Notification Messages?
LINE Notification Messaging is a service that enables companies to send messages to users who have not added the official LINE account as a friend by matching the phone number held by the company with the phone number held by the LINE platform.
Advantages of LINE Notification Messages
■Benefits for users
・Important notices that would otherwise be buried in email can be received on LINE, so they are less likely to be missed.
・High immediacy and reachability makes LINE notifications ideal for reminders and confirmations.
■Advantages for the company
・Create new contact points with users through LINE notification messages (→ may also be a trigger for adding friends)
・Notifications can be sent to users who are not friends of yours, as long as they have your phone number information on HubSpot.
・Lower unit cost compared to regular LINE distribution (1 yen per message/tax not included)
Conditions for using LINE Notification Messaging
・You must be subscribed to the Enterprise Plan of LITTLE HELP CONNECT.
・You must have an official LINE account and must be verified.
・The notification message must conform to the guidelines of LINE Yahoo!
The use of LINE Notification Messages is limited to what LINE Yahoo Japan deems to be useful and appropriate for the user. Messages for commercial purposes and advertising purposes are not allowed.
Image of Utilization
・Notification of application completion
・Notification of payment and confirmation of charges
・Notification of completion of membership registration and service use registration
・Notification of the completion of a user's requested opinion or estimate
etc...
Frequently asked questions (FAQ) about notification messages
Q. What is the process of introducing LINE Notification Messages?
A.
The flow up to the introduction is as follows.
1. obtain official LINE account certification (takes 5 to 10 business days)
2. fill out the application form for LINE Notification Messages
3. UX review of message content
4. after passing the review, set up the delivery of LINE notification messages via LITTLE HELP CONNECT
We will provide you with the necessary documents for the application, so please contact us by one of the following methods
📩 Email: sales@littlehelp.co.jp
📮 Contact form: https://www.littlehelp.co.jp/contact
It will take at least two weeks from the time you fill out the application form in 2. until you are able to use LINE Notification Messages after the application and review by LINE Yahoo!
・In addition, it may take longer in the following cases
・The review process by LINE Yahoo!
・There are items to be confirmed in the application
Additional materials need to be submitted or the application needs to be re-submitted
Therefore, the entire process may take from 3 weeks to over a month.
Q. What is the cost of LINE notification messages?
A.
The following fees are charged for sending LINE Notification Messages.
(1) Basic fee (LITTLE HELP CONNECT Enterprise plan): 108,000 yen per month (tax not included)
2) Notification message sending fee (pay-as-you-go): 1 yen per message (tax not included)
The number of LINE notification messages sent is counted as “free messages” for LITTLE HELP CONNECT.
The number of messages sent will not be counted against the number of free messages sent by the official LINE account.
Notes
If you send out regular messages (message delivery, step delivery, etc.) other than notification messages, the following two types of messages will be counted at the same time
・Free message counts for official LINE accounts
・Free message counts for LITTLE HELP CONNECT