Features

LINE Contact Basics

• What is LINE Contact
• Timing and Characteristics of LINE Contact Creation
• What are LINE Contact Properties
• Details of LINE Contact Properties

Contact Import

• Import Existing LINE Friends into HubSpot

Contact Merge

• Contact Merging and Overwriting Methods
• Merging via Form Submission
• Merging via Marketing Email
• Merging via SMS

Segment Messaging

• Overview of broadcast
• Operation details of broadcast
• Broadcast Item Details
• Broadcast performance

Auto Messaging

• Overview of Step messaging
• "Send LINE Message" action
• "Update Rich Menu" action
• "Send SMS message" action
• "Transfer data" action
• AI Auto-Reply

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LINE Notification Messages

• Using LINE Notification Messages

1:1 Chat

• What is 1:1 Chat
• Inbox (Manned Chat in LITTLE HELP CONNECT)
• LINE manned chat (mobile app version)
• LINE Chat (Manned response from HubSpot)
• SMS Manned Chat
• How to display any name or icon in 1:1 talk
• Integration with HubSpot Inbox
• How to Add the “LINE ” Card to HubSpot Contacts

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Group talk

• Group talk
• Managing LINE Group Chats in HubSpot
• Details of LINE Company Properties
• How to View Group Chats in HubSpot
• Automating Workflows with LINE Group Chats

Chatbot

• Auto response
• Update contacts by bot response
• Merge contacts by bot response
• AI auto-response (ChatGPT)
• Chatflows' trigger and action

Message

• Card Type Message
• Rich message
• Rich Video Messages
• Flex message
• JSON message
• Token
• Date Token Feature
• A/B Test
• LINE Audience
• Using LINE Notification Messages（Template）

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Smart Rich Menu

• How to Switch a Grayed-Out Rich Menu to an Active One
• Smart Rich menu

Custom QR Code

• Initial setup for custom QR code feature
• Using a custom QR code
• Creating a custom QR code
• Overview of Custom QR code

Reports

• Overview of reports
• Filtering reports
• Exporting reports

SMS

• Overview of Twilio SMS
• Creating a Twilio SMS Account
• Connect with your Twilio Account
• Connect with your Accrete Account