Las Update: December 18, 2023
1:1 message viewing and responding require individual user permission settings. Below are the necessary configurations:
1:1 Message Viewing Setting
Access "TOP > Settings > Users > Select User > Permissions > Service Accounts" on LITTLE HELP CONNECT. Check the LINE official account you wish to enable for viewing.-png.png?width=684&height=1599&name=%E3%83%A6%E3%83%BC%E3%82%B6%E3%83%BC-LITTLE-HELP-CONNECT%20(2)-png.png)
1:1 Message Reply Setting
Navigate to "TOP > Settings > Sheets" on LITTLE HELP CONNECT. Check the user you want to grant reply permission to and assign a sheet.-png.png?width=678&height=1368&name=%E3%82%B7%E3%83%BC%E3%83%88-LITTLE-HELP-CONNECT%20(2)-png.png)
Please note that viewing and reply permissions apply globally to all LINE official accounts. Individual settings for specific LINE official accounts are not possible.