Cannot view or reply to 1:1 messages

Las Update: December 18, 2023

1:1 message viewing and responding require individual user permission settings. Below are the necessary configurations:

1:1 Message Viewing Setting

Access "TOP > Settings > Users > Select User > Permissions > Service Accounts" on LITTLE HELP CONNECT. Check the LINE official account you wish to enable for viewing.

1:1 Message Reply Setting

Navigate to "TOP > Settings > Sheets" on LITTLE HELP CONNECT. Check the user you want to grant reply permission to and assign a sheet.

Please note that viewing and reply permissions apply globally to all LINE official accounts. Individual settings for specific LINE official accounts are not possible.