Overview of broadcast

Last Update: September 6, 2023


With LITTLE HELP CONNECT, you can deliver LINE messages while utilizing HubSpot's CRM.

Two Delivery Types

There are two types of messages that can be delivered

  • Regular
    • This message type is used when you want to send a message to everyone on a specific recipient list at a specific time.
      Normal delivery messages cannot be configured to be sent from the chat flow or workflow.
    • Example: A campaign announcement that must be sent out at the beginning of the month, etc.
  • Automated
    • This message type is used when you want to send a message in response to a friend's action or a step delivery based on a scenario.
      Automatic delivery messages can be configured to be sent from the chat flow or workflow.
    • Examples of use: greeting messages, diagnostic surveys, etc.

 

How to register images and other content

In addition to text, you can use images, videos, card types and other content in LINE Messages.

To use the contents, you must register the contents in advance in "Rich Message / Rich Video Message / Card Type Message / File".

Once content is registered, it can be called up on the message creation screen.