Merging a LINE friend contact

Contacts created in HubSpot will be merged under the following conditions.

  • If there is already a contact in HubSpot that has the same email address as the LINE friend's email address obtained through ID Integration.

In other cases, you will need to manually merge from the HubSpot contact details screen.

Currently, we are implementing a function to merge contacts of LINE friends more easily. Until then, please merge manually.

Next: About LINE Messaging