If you receive a message from a LINE friend while you are not in the chat dialog, the contact owner will automatically be assigned to the task.
HubSpot's notification function will notify the contact owner by email or in-app alert, etc.
When a message is received from a LINE friend, the following properties of the contact will be updated.
- LINE Last Response
Contains messages from LINE friends.
- LINE Unanswered
The flag will be "YES".
By displaying these values in the contact list, it is possible to display a list of LINE friends that need to be respond.
If you want, you can also trigger your own notification in the workflow with the above value as a trigger. When using a workflow, specify "LINE Last Response is known" in the trigger condition.
Also, please enable the re-enrollment option for future notifications.
Next: Creating a user